Subject: Ticket Assigned - Item Replacement
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 14:06:49 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Item Replacement Order #8244714803

Kindly requesting to REPLACE Radiant Textured Rug - 200x290 cms ( Does not match the color on the picture ) 
with: Fatima Geometric Print Rug - 200x290 cms
I need a quick service please because  Fatima Geometric Print Rug has ONLY one left on the website. 

On another note: 
You have a very bad customer service after purchasing and delivery, 
I have called more than 10 times with no answer. 
While the number you send with every order is NOT even for home centre but its for centre point and max. 
Why do you provide us with a number that cannot service the brand we bought from? 
And when the call centre provide us with home centre customer service, why are your clients not answering our calls? 

Thank you,

Danah Taqi

99337888
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2303424