Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 07:51:56 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery usama                    Bot:  Hi again! Bot:  Please enter your name Customer:  usama Bot:  Hi Usama ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9644407582 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543491946            11:19 AM, 25th Mar                     usama           
          ok           11:19 AM, 25th Mar                     usama                    waiting           11:23 AM, 25th Mar                   Algaili                   Hi Usama, Good morning, thank you for contacting us. My name is Algaily, I will be happy to assist you.           11:26 AM, 25th Mar                   Algaili                   We apologise for the delayed reply.           11:29 AM, 25th Mar                   Algaili                   We are sincerely sorry, due to technical issue we are unable to check the order status.           11:34 AM, 25th Mar                   Algaili                   We apologise for the delayed reply, Can you please hold for a minute.           11:40 AM, 25th Mar                   Algaili                   We have checked and we can see that your order has reached the point of collection.           11:43 AM, 25th Mar                   Algaili                   And we you will receive an otp on your contact number to arrange the collection.   
         11:44 AM, 25th Mar                   Algaili                   Once again we apologise for the delayed reply and you can reach us any time in of any unanswered inquiry.           11:48 AM, 25th Mar                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:48 AM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2300147