Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 13:13:02 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery sorry for the delay                    Bot:  Hi again! Bot:  Please enter your name Customer:  yes   yes Customer:  sorry for the delay Bot:  Hi Sorry For The Delay ,what do you need help with? Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Sorry For The Delay ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit i
 n your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:50 PM, 13th Mar                   Algaili                   Hi, Thank you for contacting us. My name is Algaily, I will be happy to assist you.           05:00 PM, 13th Mar                   Algaili                   We are sorry for delayed reply           05:01 PM, 13th Mar 
                   Algaili                   Your order number 6282970737 has been confirmed worth SAR 54.00 and will be ready for collection within 2-3 working days.           05:08 PM, 13th Mar                     sorry for the delay                    Thank you so much           05:11 PM, 13th Mar                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2239071