Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 10:25:39 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery adil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  adil Bot:  Hi Adil ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6281232103 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507026338            02:12 PM, 10th Mar                   Algaili                   Hi Adil, Thank you for contacting us. My name is Algaily, I will be happy to assist you.           02:13 PM, 10th Mar                     adil                    Hello my order is delayed even though i selected pick up from store           02:13 PM, 10th Mar                     adil                    Its a share being my first order           02:14 PM, 10th Mar                     adil                    When can i receive it           02:16 PM, 10th Mar                     adil                    Its already delayed           02:16 PM, 10th Mar                   Algaili                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:20 PM, 10th Mar                     adil                    Ok           02:21 PM, 10th Mar                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:24 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2222824