Subject: Ticket Assigned - escal
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 09:09:21 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escal hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280064296 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:49 PM, 10th Mar                   Algaili                   Hi, Thank you for contacting us. My name is Algaily, I will be happy to assist you.           12:54 PM, 10th Mar                   Algaili                   I can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry  for this delay. I know that you’ve been waiting for it. It should be with you soon. Please be assured we have forwarded the issue to our concern team to deliver your order as soon as possible. ​           01:08 PM, 10th Mar                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:08 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2222263