Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 09:01:35 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971509512839            12:35 PM, 10th Mar                   Algaili                   Hi, Thank
  you for contacting us. My name is Algaily, I will be happy to assist you.           12:36 PM, 10th Mar                   Algaili                   Could you please share your order number so that I can assist you further?           12:44 PM, 10th Mar                   Algaili                   Hi, I'm not getting a response from you. Are we still connected?           12:45 PM, 10th Mar                   Algaili                   Hi (Customer's Name), I have not received a response from you still, please confirm if we are still connected?           12:52 PM, 10th Mar                   Algaili                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:01 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2222187