Subject: Ticket Assigned - refu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 07:41:50 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refu please refund my amount                    Customer:  please tgis item is for 20 riyals u guys return me 13 ,voucher is appied on all item not only tgisl Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hey ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:24 AM, 09th Mar                     please refund my amount                    hey my order no is 6281435752 i order from max yesterday my one item is cancelled from max this item is 20riyals after sale, but my returned money is 13riyals i want this item back in my order size 22 is available please ,its not fair i m your loyal customer this is not right           11:25 AM, 09th Mar                     please refund my amount                    please refund my amount cuz i want to order again           11:25 AM, 09th Mar                     please refund my amount                    /startOver           11:27 AM, 09th Mar                   Bot                   يرجى إدخال اسمك           11:27 AM, 09th Mar                     please refund my amount                    english           11:27 AM, 09th Mar                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           11:27 AM, 09th Mar                     please refund my amount                    hey my order no is 6281435752 i order from max yesterday my one item is cancelled from max this item is 20riyals after sale, but my returned money is 13riyals i want this item back in my order size 22 is available please ,its not fair i m your loyal customer this is not right please refund my amount cuz i want to order again           11:28 AM, 09th Mar                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           11:28 AM, 09th Mar                     please refund my amount                    english           11:28 AM, 09th Mar                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           11:28 AM, 09th Mar                     please refund my amount                    english           11:28 AM, 09th Mar                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           11:28 AM, 09th Mar                     please refund my amount                    /startOver           11:29 AM, 09th Mar                   Bot                   يرجى إدخال اسمك           11:29 AM, 09th Mar                     please refund my amount                    please write in english           11:31 AM, 09th Mar                   Bot                   مرحبًا Please Write In English، ماذا تحتاج للمساعدة؟           11:31 AM, 09th Mar                     please refund my amount                    /startOver           11:31 AM, 09th Mar                   Bot                   يرجى إدخال اسمك           11:31 AM, 09th Mar                     please refund my amount                    please refund my amount           11:31 AM, 09th Mar                   Bot                   مرحبًا Please Refund My Amount، ماذا تحتاج للمساعدة؟           11:32 AM, 09th Mar                   Algaili                   Hi, Thank you for contacting us. My name is Algaily, I will be happy to assist you.           11:32 AM, 09th Mar                   Algaili                   We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for the item.  We thank you for your understanding and cooperation.           11:39 AM, 09th Mar                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:40 AM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2215164