Subject: New Reply Received - Fwd: document.pdf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 12:25:38 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Fwd: document.pdf  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear, </div>
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<div class="MsoNormal">We will follow up with our operations team and revert back to you
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<b>Venus De Leon</b><br>
<span style="color:red">Aramex Emirates LLC, </span>Dubai  <b></b>
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<div class="MsoNormal"><span style="color:black">Tel No.: +971 600 544000 </span></div>
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<div class="MsoNormal"><span style="color:black">Fax +971 (4) 2865050 </span></div>
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<span style="color:red">aramex.com</span><span style="color:black"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, March 7, 2021 4:23 PM<br>
<b>To:</b> ALL BAH CRM - Cluster &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#1906589] - Fwd: document.pdf</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Any update on the below concern?<br>
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Problem Statement:  Late Delivery<br>
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Order Date : Dec 20, 2020<br>
Order ID: 7423297824<br>
Return Tracking ID: 45445953184</span></div>
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Assistance Required: Need Urgent Delivery back to WH<br>
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Issue Description: The return was collected from the customer on Dec 24, 2020 but till now the returned items were not delivered back to us. Kindly arrange the delivery back to us on priority.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Manish</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 22 Jan at 4:05 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please update about the returns status so we can initiate the refund accordingly.</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi team,<br>
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Problem Statement:  Late Delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Order Date : Dec 20, 2020<br>
Order ID: 7423297824<br>
Return Tracking ID: 45445953184<br>
Assistance Required: Need Urgent Delivery back to WH<br>
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Issue Description: The return was collected from the customer on Dec 24, 2020 but till now the returned items were not delivered back to us. Kindly arrange the delivery back to us on priority.
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Algaily.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1906589:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1906589