Subject: New Reply Received - Help
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 28 Feb 2021 08:37:48 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Help  Ticket comment <div dir="auto">That’s the old order and the pajamas I want to exchange my daughter made a new order also I will still receive </div>
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<div>On Sun, 28 Feb 2021 at 10:36 AM sherine ameneassy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njg0NzQ3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tR19ny6rGAd0Ku9jlpr1QAeAIMLbm-Lehq7Sb1T4RV0" style="width:562px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Sun, 28 Feb 2021 at 10:35 AM sherine ameneassy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njg0NzQ3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TF5zEg-j66laqNenh3cCvwze7r5YAWieQAudUQt5BYo" style="width:562px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Sun, 28 Feb 2021 at 10:35 AM sherine ameneassy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Sun, 28 Feb 2021 at 8:16 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sherine,</div>
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<div>Thank you for contacting us. </div>
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<div dir="ltr">We apologise for the delayed response and for the inconvenience caused to you.</div>
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<div>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number and the item name about your inquiry so that we can assist you better.</div>
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<div>Looking forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2121141