Subject: New Reply Received - Regarding cancellation of order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 14:58:46 +0000 (UTC)

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Regarding cancellation of order  Ticket comment <div>You had cancelled 3 items from my order. Each items costs Aed 22 which makes it total Aed 66. How come you have mentioned refund amount as Aed 59.36 ?</div>
<div>Plz give me explanation regarding this..<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 24 Feb 2021, at 18:11, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr" style="line-height: 1.38">Hi Farhat,</div>
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<div style="line-height: 1.38">Thank you for contacting us.</div>
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<div style="line-height: 1.38" dir="ltr">We see that you’ve been expecting a delivery for your order completely. Unfortunately these items have been cancelled in your order ID 9635976804 as it is currently out to stock. </div>
<div style="line-height: 1.38"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline" dir="ltr">We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the items you ordered is not available with us to be shipped currently in stock.</span></div>
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<div style="line-height: 1.38"><span>We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.</span></div>
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<div style="line-height: 1.38"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline" dir="ltr">The amount you paid online of AED 59.36 has been refunded back to your original payment method.</span></div>
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<div style="line-height: 1.38" dir="ltr">The items may still be available at a local store near you, however we cannot check the local store availability. </div>
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<div style="line-height: 1.38"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline">Thanks for choosing to shop with us and apologies for the inconvenience this has caused.</span></div>
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<span rel="tempredactor">Your friends, </span><br><div></div>
<div><span rel="tempredactor">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2113822