Subject: Ticket Assigned - Conversation with Roasting Car
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 11:40:29 +0000 (UTC)

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roasting Car Roasting Car                    Seems there is no communications between the teams           03:17 PM, 16th Feb                     Roasting Car                    And I am sure will not be delivered           03:17 PM, 16th Feb                     Roasting Car                    any way. It doesn’t look nice from CS point of view           03:18 PM, 16th Feb                   Algaili                   Hi, Thank you for contacting us. My name is Algaily, I will be happy to assist you.           03:22 PM, 16th Feb                     Roasting Car                    Pls read above communications           03:24 PM, 16th Feb                   Algaili                   May I request you to stay on hold while retrieve my information.           03:25 PM, 16th Feb                     Roasting Car                    can some one call me pls.           03:26 PM, 16th Feb                     Roasting Car                    To make it easier and faster           03:26 PM, 16th Feb                     Roasting Car                    don’t you have contact number to call           03:26 PM, 16th Feb                   Algaili                   The delivery has been confirmed and please contact us again if you did not receive the order after 8 pm.           03:31 PM, 16th Feb                     Roasting Car                    very nice           03:31 PM, 16th Feb                   Algaili                   Sorry before 8 PM           03:31 PM, 16th Feb                     Roasting Car                    confirmed and no one contacted me to confirm the time to make sure I am at home           03:32 PM, 16th Feb                     Roasting Car                    this is not the way how it works           03:32 PM, 16th Feb                   Algaili                   Please be informed we are only able to escalate the issue if the order exceed this time, however will check with the concern team to expedite the delivey time.           03:37 PM, 16th Feb                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:40 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2110289