Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 09:01:35 +0000 (UTC)

Hi Algaili Abdelbagee Ahmed,  
  The following message composed by you on ticket 2080563 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Kindly update about the order status the customer is now as for the refund:      Hi Team,  Problem Statement:  What is the issue (Late Shipping) C&C.  Order Date : Feb 4, 2021 Order ID: 9633286178 Tracking ID: 963328617810880001 Store code: Splash21015   Issue Description: Customer placed order on Feb 4, 2021 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. Customer is chasing us for his/her order so we request you to expedite the delivery date.  Regards, Algaily