Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 14:48:35 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Assalamualaikum           06:35 PM, 10th Feb                     User                    I have ordered on Feb 1 but still didn't receive my order yet my order number is 6269640290           06:38 PM, 10th Feb                   Algaili                   Hi , Thank you for contacting us my name is Algaily. How may I help you?           06:44 PM, 10th Feb                   Algaili                   I can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry  for this delay. I know that you’ve been waiting for it. It should be with you soon. Please be assured we have forwarded the issue to our concern team to deliver your order as soon as possible. ​  Again, please accept our sincere apologies for this unexpected delay.           06:47 PM, 10th Feb                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:48 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2083018