Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 13:27:14 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Anybody there??           05:05 PM, 10th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:05 PM, 10th Feb                     User                    What can I say to guys I have no words now because I m sick of it ,ok first  of all I order some items on 7 of January then I requested for return some items on  15 of January then after 20 days they came for pickup ,but till now its been around 6 to 7 days no refund in my account why           05:09 PM, 10th Feb                     User                    Kindly refund my amount ?           05:09 PM, 10th Feb                   محمد                   Can you please share your order number ?           05:09 PM, 10th Feb                     User                    Ok wait           05:13 PM, 10th Feb                     User                    9627202059           05:14 PM, 10th Feb                   محمد                   Please hold for a moment while I gather those details for you.           05:14 PM, 10th Feb                   محمد                   We apologize for that delay   ,the  refund will be processed within  2-3 days           05:15 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           05:15 PM, 10th Feb                     User                    Nothing else, thank u but kindly make it sure that it will take only 2-3 days only please           05:19 PM, 10th Feb                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:26 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2082482