Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 09:51:02 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:33 PM, 09th Feb                   Algaili                   Hi , Thank you for contacting us my name is Algaily. How may I help you?           01:33 PM, 09th Feb                     User                    I have placed returns           01:34 PM, 09th Feb                     User                    3days back           01:34 PM, 09th Feb                   Algaili                   Could you please share your order number so that I can assist you further?           01:34 PM, 09th Feb                     User                    But no one come to collect or no response from your side           01:34 PM, 09th Feb                     User                    6270854026           01:35 PM, 09th Feb                     User                    Order number           01:35 PM, 09th Feb                     User 
                    Are you still there?           01:38 PM, 09th Feb                     User                    Hello           01:41 PM, 09th Feb                   Algaili                   May I request you to stay on hold while retrieve my information.           01:42 PM, 09th Feb                     User                    Ok           01:44 PM, 09th Feb                   Algaili                   Please be informed that in mean time we are high load for online returns request therefore the pick up for item might take more than the usual and the items will be collected within 4-6 days.           01:45 PM, 09th Feb                   Apoorv                   Are we still connected?           01:49 PM, 09th Feb                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:50 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.co
 m/helpdesk/tickets/2076113