Subject: New Reply Received - collection urg
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 11:18:14 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  collection urg  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:times new roman,serif">can i drop it myself at the nearest store ?</div>
<div class="gmail_default" style="font-family:times new roman,serif">if yes please send me what details need to be given</div>
<div class="gmail_default" style="font-family:times new roman,serif">as this has passed the timeline for return of  goods</div>
<div class="gmail_default" style="font-family:times new roman,serif">and at store they might not take it from me back</div>
<div class="gmail_default" style="font-family:times new roman,serif">please suggest</div>
<div class="gmail_default" style="font-family:times new roman,serif"><br></div>
<div class="gmail_default" style="font-family:times new roman,serif">my contact no 0552345220 </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 5, 2021 at 3:12 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Sadiq,<br>
</div></div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the delay in collection of your return. We are trying to get this arranged on priority at this time again and have shared with them your contact number and address as well again, we can understand your frustration regarding the same, we would feel the same if we were in your shoes. Rest assured this is definitely not the kind of experience we want you to have but please be assured that we are trying to get the items collected from you asap. Please allow us some more time and we will ensure the items are collected from you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We appreciate your continued patience and cooperation with us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1861223