Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 08:10:50 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. Im looking for a particular product on your website that I bought in the past, cant find it. Need your help.           12:00 PM, 05th Feb                   Algaili                   Hi , Thank you for contacting us my name is Algaily. How may I help you?           12:02 PM, 05th Feb                   Algaili                   Please share us the item link so we can assist you further.           12:02 PM, 05th Feb                     User                    I bought a Mens Shorts from your store in a mall, not online. Now im trying to search for that on your online store.           12:03 PM, 05th Feb                     User                    As per the label on the shorts, the ID code is E174, Style No. C7AWB08           12:03 PM, 05th Feb                     User                    Can you help me identify the
  product using this info?           12:04 PM, 05th Feb                   Algaili                   Sorry we are able to check only with item name as in the website please type the item as  I know in the website search           12:06 PM, 05th Feb                   Algaili                   https://www.maxfashion.com/ae/en/department/men           12:07 PM, 05th Feb                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:10 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2059059