Subject: Ticket Assigned - Order not arrived
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 13:18:55 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order not arrived I've received an email from you saying my order has been shipped, when I clicked the tracking link the message was: order rejected by customer, when in fact I haven't rejected it.

Are you delivering my order or not? Have you canceled it? The delivery day was 3rd Feb.

My order number is: 9632556238

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054241