Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 13:58:07 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi not able to place order           05:38 PM, 01st Feb                     User                    Not able to add my shukran card at payment           05:39 PM, 01st Feb                   Algaili                   Hi, Thank you for contacting us. How may I help you?           05:41 PM, 01st Feb                     User                    Not able to apply the shukran card at checkout           05:41 PM, 01st Feb                   Algaili                   You will first need to create a CentrepointStores.com account. If you already have a CentrepointStores.com account, link your Shukran membership card by clicking "Shukran" in the "My Account" menu.    Here's how you can pay using your own Shukrans:  Log in to your account at CentrepointStores.com. The "Checkout Payment" indicator on the payment page will help you determine how many points you can spend.            05:41 PM, 01st Feb                     User                    And it says free delivery but again redirecting to click and collect           05:42 PM, 01st Feb                     User                    I am talking about yougotagift card applicable on centrepoint           05:43 PM, 01st Feb                   Algaili                   You can order products easily, whether you have a registered account on XXXXXXXXX.com, or plan to shop as a guest. Here's how:    1. Find the items you want to buy by searching for them or by browsing our departments.  2. Add these items to your basket with the 'Add to Basket' button.  3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button.  4. Select a shipping method (Click & Collect and or Home Delivery)  5. Select the "Have a Gift Card" option and click on the link use it here. Enter the Gift card number and click apply.  6. Review your order and place it using the 'Place Your Order' button.   Please note, you'll only be able to leave an item in your basket for 30 minutes.           05:46 PM, 01st Feb                     User                    Yes but there is some issue with the website           05:48 PM, 01st Feb                   Algaili                   Are you placing order from the APP or as guest.           05:51 PM, 01st Feb                   Algaili                   If you are placing the order via the APP, kindly delete and reinstall it again.           05:54 PM, 01st Feb                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:57 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2044761