Subject: Ticket Assigned - Conversation with abdul muyiz hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 16:14:22 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdul muyiz hussain abdul muyiz hussain                    Bot:  Hi again! Bot:  Please enter your name Customer:  6264794111 Bot:  Please enter your name Customer:  abdul muyiz hussain Bot:  Hi Abdul Muyiz Hussain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264794111 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Pleas
 e enter your number Customer:  0567715666 Bot:  Please wait while we transfer you to an agent Agent:  Hi  Abdul Muyiz , Thank you for contacting us. How may I help you? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent Customer:  My order has not delivered till now Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Abdul Muyiz Hussain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264794111 Bot:   Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arr
 ive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:05 PM, 25th Jan                   Algaili                    Hi Abdul Muyiz, Thank you for contacting us. How may I help you?           08:07 PM, 25th Jan                     abdul muyiz hussain                    I dint Recieve my order till now its been 10days for now order number- 6264794111           08:07 PM, 25th Jan                     abdul muyiz hussain                    It's showing processing from past a week           08:07 PM, 25th Jan                     abdul muyiz hussain                    Waiting for your response           08:08 PM, 25th Jan                     abdul muyiz hussain                    ???           08:09 PM, 25th Jan                   Algaili                    May I request you to stay on hold while retrieve my information.           08:09 PM, 25th Jan                     abdul muyiz hussain              
       Ok           08:10 PM, 25th Jan                   Algaili                    As per the order record it is ready for pick up and we request you please to visit the store to collect it.           08:12 PM, 25th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:14 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2020373