Subject: Ticket Assigned - Conversation with farrukh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 13:53:42 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farrukh farrukh                    Bot:  Hi again! Bot:  Please enter your name Customer:  farrukh Bot:  Hi Farrukh ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:32 AM, 16th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:32 AM, 16th Jan                     farrukh                    6260799776 my return didn't pick up yet           09:33 AM, 16th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           09:33 AM, 16th Jan                     farrukh                    Ok           09:34 AM, 16th Jan                   Mohammad                   Kindly share the full address  name  city-neighbourhood,street name -house no           09:35 AM, 16th Jan                     farrukh                    STC MC, Al Quraiyat, Nuzlah Al Yamaniyah, Jeddah           09:36 AM, 16th Jan                     farrukh                    0543695273           09:36 AM, 16th Jan                   Mohammad                   Thank you for sharing we will  forward it to courier for collection asap           09:37 AM, 16th Jan                   Mohammad                   Is there anything else I can help you with?           09:37 AM, 16th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:39 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990368