Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 15:36:26 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6260580832 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:43 PM, 22nd Jan                   Yazid                   Hi, Thank you for contacting us. My name is Yazid How may I help you?           02:45 PM, 22nd Jan                     hi            
         Hi           02:45 PM, 22nd Jan                     hi                    6260580832           02:45 PM, 22nd Jan                     hi                    Can you tell me what happened to my order           02:46 PM, 22nd Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           02:48 PM, 22nd Jan                   Yazid                   Thank you for your patience           02:50 PM, 22nd Jan                   Yazid                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response on mobile number 536918435           02:51 PM, 22nd Jan                     hi                    This happened almost 10 days before  tell me something new           02:52 PM, 22nd Jan                     hi                    Check the proper status           02:53 PM, 22nd Jan                  
    hi                    Don't give me the flash answer           02:53 PM, 22nd Jan                   Yazid                   As per our information the order still with the courier partner on the way to the warehouse once it reach there your refund will initiate           02:56 PM, 22nd Jan                   Yazid                   within 2-3 working days in case did not please contact us again we will do the needful           02:57 PM, 22nd Jan                   Yazid                   Is there anything else I can help with ??           02:57 PM, 22nd Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:57 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009722