Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 15:36:24 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addition
 al 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588675388            02:40 PM, 22nd Jan                     hi                    9626749717           02:40 PM, 22nd Jan                     hi                    oree number can u check is it returned           02:40 PM, 22nd Jan                     hi                    as i m waiting for refund           02:41 PM, 22nd Jan                   Yazid                   Hi, Thank you for contacting us. My name is Yaz
 id How may I help you?           02:43 PM, 22nd Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           02:46 PM, 22nd Jan                   Yazid                   We sincerely apologize for any inconvenience caused to you,however  Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to be refunded           02:47 PM, 22nd Jan                   Yazid                   Is there anything else I can help with ??           02:47 PM, 22nd Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009705