Subject: Ticket Assigned - Conversation with qamar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 15:36:24 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with qamar qamar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  qamar Bot:  Hi Qamar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9629806595 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9629906595 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  Bilal_sarris@hotm
 ail.com Bot:  Please enter your number Customer:  0503158252            02:31 PM, 22nd Jan                     qamar                    Hi           02:32 PM, 22nd Jan                     qamar                    Hi           02:33 PM, 22nd Jan                   Yazid                   Hi Qamar, Thank you for contacting us. My name is Yazid How may I help you?           02:35 PM, 22nd Jan                     qamar                    One of the items in my order is cancelled           02:36 PM, 22nd Jan                     qamar                    However it is still in stock           02:37 PM, 22nd Jan                     qamar                    Why is it canceled?           02:37 PM, 22nd Jan                     qamar                    Order no. 9629906595           02:37 PM, 22nd Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           02:39 PM, 22nd Jan                     qamar                    Sure  
          02:40 PM, 22nd Jan                   Yazid                   We always do quality check on our product to check if the product is in perfect condition to provide it to customer. This particular product is not in salable condition and that is why it shows out of stock while checking out.           02:40 PM, 22nd Jan                   Yazid                   Is there anything else I can help with ??           02:41 PM, 22nd Jan                     qamar                    So it is not available?           02:41 PM, 22nd Jan                     qamar                    When can I expect the delivery?           02:42 PM, 22nd Jan                   Yazid                   Your rest of your items will be deliver within 2-3 working days           02:44 PM, 22nd Jan                   Yazid                   Is there anything else I can help with ??           02:44 PM, 22nd Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.
   Have a wonderful day.           02:47 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009699