Subject: Ticket Assigned - Conversation with dhanya ranganath
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 15:36:21 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dhanya ranganath dhanya ranganath                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dhanya ranganath Bot:  Hi Dhanya Ranganath ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630225758 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503763713 Bot:  Please wait while we transfer you to an agent Customer:  Ok Agent:  Hi Dhanya  Thank you for contacting us. This's abdallah  How may I help you?,  Agent:  Hi Dhanya, I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent Customer:  Can I make the delivery date to 27 th of January Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Dhanya Ranganath ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630225758 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Customer:  Ok Agent:  Hi Dhanya  Thank you for contacting us. This's abdallah  How may I help you?, Customer:  Hai.... Can you make delivery date to 27of January Customer:  Hai Abdallah... Are you there Agent:  we would like to inform you that you can inform the courier Agent:  witch time you want receive the order Agent:  Hi Dhanya, I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Neither Satisfied or Dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Dhanya Ranganath ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630225758 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:01 PM, 22nd Jan                   Yazid                   Hi Dhanya, Thank you for contacting us. My name is Yazid How may I help you?           12:02 PM, 22nd Jan                     dhanya ranganath                    Ok... How can I contact with delivery.... Will they call me in before the come to delivery... If not pls send me the number to contact           12:03 PM, 22nd Jan                     dhanya ranganath                    Hai Yazid           12:04 PM, 22nd Jan                     dhanya ranganath                    Hope u have gone through the previous chat           12:04 PM, 22nd Jan                     dhanya ranganath                    Yazid are you there           12:05 PM, 22nd Jan                   Yazid                   We would like to inform you that our courier partner will contact you before delivering the order           12:05 PM, 22nd Jan                   Yazid                   Is there anything else I can help with ??           12:05 PM, 22nd Jan                     dhanya ranganath                    I received a mesge           12:06 PM, 22nd Jan                     dhanya ranganath                    Stating that a skrit I have orderd is not in stock           12:06 PM, 22nd Jan                     dhanya ranganath                    Can i know whether rest of the items are available or not?           12:06 PM, 22nd Jan                   Yazid                   We would like to inform you that the item Floral Printed Midi Skirt with Asymmetric Hem is out of stock but the rest is there           12:09 PM, 22nd Jan                   Yazid                   Is there anything else I can help with ??           12:09 PM, 22nd Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:11 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009363