Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 09:57:04 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi,

I have raised two return requests for 2 shirts (separate orders given
below). The return pickup person came to pick only one shirt, that too he
didn't have the details which one is to be picked. So, to avoid any
confusion, he said he would come again once he receives return pickup for
the 2nd order as well, and will pickup both shirts together.

However, he never came back for pickup and the status of both returns is,
'Return in progress'. Could you please confirm when will you pickup these
two shirts and process the refund?

*Order Numbers and Date of Order:*

*9616684320 - 22nd Nov*
*9615894864 - 20th Nov*

Thank you.

Regards,
Vaishali Ohri.

*Mobile  :* +971 55 190 4858
*Email    :* v <[email-masked]>[email-masked]

On Tue, Nov 24, 2020 at 8:08 PM Max Fashion <[email-masked]> wrote:

> Here’s what you need to do next.
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Men
> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Girls
> <https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Boys
> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Inspiration
> <https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>
> We’ve received your return request.
>
> Hi Vaishali Ohri, thank you for getting in touch with us. Here’s how your
> return 1000217612 for order 9616684320 will work.Our delivery partner
> will pick up your return in around 3-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *MAX*
> Solid Shirt with Spread Collar and Long Sleeves
> Color: White
> Size: 3XL
> Quantity: 1 AED 27
>
> Total *AED 27*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
>    will also be credited to your My Credit balance.
>
> 
> Need help? Get in touch
>
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>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1891352