Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 09:56:08 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Please still waiting to pick up the items I called 5 time with customer service and make a complaint and still not do thing 
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On Wednesday, November 11, 2020, 6:39 PM, Max Fashion <[email-masked]> wrote:

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We’ve received your return request.

Hi Dareen Meshref, thank you for getting in touch with us. Here’s how your return 1000154388 for order 9612961266 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  MAX  |
|  Printed Short Sleeves T-shirt and Pyjama Set  |
| Color: Multicolour |
|  Size: M  |
| Quantity: 1 |

  |  AED 31.2  |

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|  MAX  |
|  Cozy Collection Full Length Printed Pyjamas with Elasticated Waistband  |
| Color: Purple |
|  Size: M  |
| Quantity: 1 |

  |  AED 24  |

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|  MAX  |
|  Cozy Collection Star Print Pyjamas with Elasticated Waistband  |
| Color: Grey |
|  Size: S  |
| Quantity: 1 |

  |  AED 24  |

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|  Total | AED 79.2  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Call us on 800–MAXUAE (800-629823). 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1836430