Subject: Ticket Assigned - Conversation with Tapping Cookie
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 11:21:45 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tapping Cookie Tapping Cookie                    Hello           02:59 PM, 20th Jan                   Bot                   أهلا مرة أخرى!           02:59 PM, 20th Jan                     Tapping Cookie                    i received my order today           02:59 PM, 20th Jan                     Tapping Cookie                    But it’s missing an item           03:00 PM, 20th Jan                     Tapping Cookie                    ???           03:03 PM, 20th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           03:04 PM, 20th Jan                     Tapping Cookie                    I received my order today           03:05 PM, 20th Jan                     Tapping Cookie                    but it’s missing an item           03:06 PM, 20th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           03:08 PM, 20th Jan                     Tapping Cookie                    2000841619           03:09 PM, 20th Jan                   Algaili                    Did you receive the order 2000841619           03:10 PM, 20th Jan                     Tapping Cookie                    Yes           03:11 PM, 20th Jan                     Tapping Cookie                    I literally just said so           03:11 PM, 20th Jan                   Algaili                    Please specify the missing item as writen in the order so we can further assist you.           03:13 PM, 20th Jan                   Algaili                    Are you still connected.           03:15 PM, 20th Jan                     Tapping Cookie                    Embroidery Detail T-shirt with Short Sleeves           03:15 PM, 20th Jan                   Algaili                    As per our records the items has been delivered to you.           03:16 PM, 20th Jan                     Tapping Cookie                    No it wasn’t           03:17 PM, 20th Jan                   Algaili                    We apologise for the inconvenience caused and the amount of EGP 72.4615 has been refunded to my credit in your account.           03:19 PM, 20th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:21 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2004027