Subject: Ticket Assigned - Conversation with ali martin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 11:11:14 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ali martin ali martin                    Bot:  Hi again! Bot:  Please enter your name Customer:  ali martin Bot:  Hi Ali Martin ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4529592742 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97431316016            02:43 PM, 20th Jan            
          ali martin                    Ok           02:43 PM, 20th Jan                   Algaili                    Hi Ali, Thank you for contacting us. How may I help you?           02:44 PM, 20th Jan                     ali martin                    Need to know about my delivery           02:45 PM, 20th Jan                     ali martin                    It's now 3days no contact information from the courier           02:46 PM, 20th Jan                     ali martin                    They said the delivery is out but no call from them           02:47 PM, 20th Jan                     ali martin                    How are you going to help           02:48 PM, 20th Jan                     ali martin                    /startOver           02:50 PM, 20th Jan                   Algaili                    May I request you to stay on hold while checking           02:50 PM, 20th Jan                     ali martin                    Ok,waiting           02:51 PM, 20th Jan             
       Algaili                    We apologise for the late reply please stay on hold           02:56 PM, 20th Jan                   Algaili                    Your order is out of delivery and will be delivered within 48 hours.           02:58 PM, 20th Jan                     ali martin                    My contact number is +97431316016           03:00 PM, 20th Jan                     ali martin                    Please update me once the delivery is ready.Its been 3days now & was expecting it today           03:02 PM, 20th Jan                     ali martin                    Just give my contact number to your courier driver for easy track.Thanks           03:03 PM, 20th Jan                   Algaili                    We can see the order 4529592742 was placed on Jan 19, 2021 and our courier team will contact you on 97431316816.           03:07 PM, 20th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a won
 derful day.           03:10 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2003988