Subject: Ticket Assigned - Conversation with vanthanasankar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 11:06:16 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vanthanasankar vanthanasankar                    Bot:  Hi again! Bot:  Hi again! Bot:  Please enter your name Bot:  Please enter your name Customer:  They have called me and send me the code Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Vanthana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9629714129 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to on
 e of our agent? Customer:  Yes            02:57 PM, 20th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           03:01 PM, 20th Jan                   Algaili                    We apologise for the delayed reply.           03:05 PM, 20th Jan                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:06 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2003968