Subject: Ticket Assigned - Conversation with ekta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 14:47:33 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ekta ekta                    Bot:  Hi again! Bot:  Please enter your name Customer:  ekta Bot:  Hi Ekta ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:36 PM, 19th Jan                   Algaili                    Hi Ekta, Thank you for contacting us. How may I help you?           06:37 PM, 19th Jan                     ekta                    Ok           06:37 PM, 19th Jan                     ekta                    Hi           06:37 PM, 19th Jan                     ekta                    I had returned my stuff long back           06:38 PM, 19th Jan                     ekta                    And still i haven't recieved any mail to acknowledge a or anything regarding refund           06:38 PM, 19th Jan                     ekta                    ??           06:40 PM, 19th Jan                     ekta                    U eante to send any orderr id           06:42 PM, 19th Jan                     ekta                    Want me**           06:42 PM, 19th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           06:44 PM, 19th Jan                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:47 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2001611