Subject: New Reply Received - Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 09:31:43 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi</div>
<div id="yMail_cursorElementTracker_1611048672615">What about the 12.950kd?<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 19 Jan 2021 at 12:30, Homecentre</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3916501114"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div style="margin:0in 0in 0.0001pt" dir="ltr">Hi Hetaf, </div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'> </span></div>
<div style="margin:0in 0in 0.0001pt">
<span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)' dir="ltr">Thank
you for shopping with us.</span><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(31, 115, 183)'><a rel="noreferrer" target="_blank" href="http://xxxxxxxx.com/"></a></span>
</div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>We
apologise for the inconvenience caused.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)' dir="ltr">The
refund amount of KWD 39.44 for order ID 8222782489, has been processed from our
side to your credit card under the request token# 169999990053188644 on 19 Jan 2021.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>**
Noting that your card issuer requires 2-15 additional business days to process
the refund as per the bank norms.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>Once
again, sincere apologies and thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>Feel
free to get in touch with us for further assistance.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>Your friends,</span></div>
<div>
<span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>The </span><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>S</span><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;color:rgb(51, 51, 51)'>upport Team</span>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1994433