Subject: Ticket Assigned - Conversation with ismail ansari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 15:00:00 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ismail ansari ismail ansari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ismail ansari Bot:  Hi Ismail Ansari ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264183682 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0570389100            06:49 PM, 16th Jan                   Algaili                    Hi Ismail, Thank you for contacting us. How may I help you?           06:52 PM, 16th Jan                     ismail ansari                    Hello sir           06:52 PM, 16th Jan                     ismail ansari                    I had purchase 3 chinos  on 14th January           06:52 PM, 16th Jan                     ismail ansari                    By usin the max mobile application           06:53 PM, 16th Jan                     ismail ansari                    Click and collect           06:53 PM, 16th Jan                     ismail ansari                    But still its in processing           06:53 PM, 16th Jan                     ismail ansari                    Will please let me know when it will be ready to collect?           06:54 PM, 16th Jan                     ismail ansari                    6264183682 this my order number           06:55 PM, 16th Jan                     ismail ansari                    Hello sir are you there?           06:55 PM, 16th Jan                   Algaili                    We see that you have placed your order on 14 Jan 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           06:56 PM, 16th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:59 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1992119