Subject: Ticket Assigned - Conversation with lily
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 15:46:06 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lily lily                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lily Bot:  Hi Lily ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6263971595 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966568138130            07:31 PM, 15th Jan                     lily          
           Ok           07:32 PM, 15th Jan                   Algaili                    Hi Lily, Thank you for contacting us. How may I help you?           07:33 PM, 15th Jan                     lily                    I have order no 6263971595           07:34 PM, 15th Jan                     lily                    my phone number wrong in the invoice           07:35 PM, 15th Jan                     lily                    And i want to know when i will receive it           07:36 PM, 15th Jan                   Algaili                    Kindly share us the correct the contact number.           07:38 PM, 15th Jan                     lily                    00966568138130           07:38 PM, 15th Jan                   Algaili                    We will forward your contact number to the courier team to update it as soon as possible.           07:39 PM, 15th Jan                     lily                    Ok thank you           07:40 PM, 15th Jan                     lily              
       And when it will be ready to collect ?           07:40 PM, 15th Jan                   Algaili                    Click collect order will be ready within 4-5 business days.           07:42 PM, 15th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:45 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1989584