Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 12:12:05 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           04:00 PM, 15th Jan                   Bot                   Hi again!           04:00 PM, 15th Jan                     User                    i just ordered a prayer mat           04:00 PM, 15th Jan                     User                    and paid           04:01 PM, 15th Jan                     User                    i would like to cancel my order           04:01 PM, 15th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           04:01 PM, 15th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           04:05 PM, 15th Jan                     User                    8228869083           04:06 PM, 15th Jan                   Algaili                    May I request you pleas
 e stay on hold while checking.           04:07 PM, 15th Jan                     User                    ok           04:07 PM, 15th Jan                   Algaili                    We have cancelled your order as per your request and the refund will reflect in your account within 2-15 working days.           04:11 PM, 15th Jan                     User                    th you           04:11 PM, 15th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:11 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1989072