Subject: Ticket Assigned - Conversation with aya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 07:23:39 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aya aya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aya Bot:  Hi Aya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627707228 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526124568            11:14 AM, 10th Jan                   Alga
 ili                    Hi Aya, Thank you for contacting us. How may I help you?           11:15 AM, 10th Jan                     aya                    i need to change the payment on the same order           11:15 AM, 10th Jan                     aya                    9627707228           11:16 AM, 10th Jan                     aya                    i just want to change the payment method on sam e order           11:16 AM, 10th Jan                   Algaili                    May I request you please stay on hold while retrieve the information           11:19 AM, 10th Jan                   Algaili                    The payment for this order has failed and since the order was not confirmed so we request you do place a new order with different method of payment including cash on delivery.           11:21 AM, 10th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:23 AM, 10th Jan    
                                       View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972637