Subject: Ticket Assigned - Conversation with ravikumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 07:02:44 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ravikumar ravikumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  ravikumar Bot:  Hi Ravikumar ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your r
 efund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0562405557            10:55 AM, 10th Jan                   Algaili                    Hi Ravikumar, Thank you for contacting us. How may I help you?           11:00 AM, 10th Jan                   Algaili                    We apologise for the delayed reply.           11:02 AM, 10th Jan                   Algaili                    As 
 we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:02 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972566