Subject: Ticket Assigned - Conversation with hamaad ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 06:34:38 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hamaad ali hamaad ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hamaad ali Bot:  Hi Hamaad Ali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627511715 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528876509            09:58 AM, 10th Jan            
        Algaili                    Hi Hamaad, Thank you for contacting us. How may I help you?           09:59 AM, 10th Jan                     hamaad ali                    I placed one order # 9627511715           10:00 AM, 10th Jan                     hamaad ali                    Why u cancel one item polo shirt?           10:00 AM, 10th Jan                     hamaad ali                    Heloooo           10:03 AM, 10th Jan                     hamaad ali                    R u there ???           10:04 AM, 10th Jan                     hamaad ali                    R u alive????????           10:06 AM, 10th Jan                   Algaili                    May I request you to stay on hold so we can check           10:09 AM, 10th Jan                     hamaad ali                    Heloooo           10:10 AM, 10th Jan                     hamaad ali                    Hold how much ???           10:10 AM, 10th Jan                     hamaad ali                    At least u shou
 ld reply me for hold           10:11 AM, 10th Jan                   Algaili                    We apologise for the delayed reply           10:18 AM, 10th Jan                   Algaili                    The item is cancelled because it got out of stock.           10:18 AM, 10th Jan                   Algaili                    We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock due to high demand.  We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.           10:19 AM, 10th Jan                     hamaad ali                    If u will not provide me this shirt then other order also i will cancel it. I will not receive shipment from your side. Be note that           10:22 AM, 10th Jan                   Algaili                    The order amount was amended           10:25 AM, 10th Jan 
                   Algaili                    The item may still be available at a local store near you, however we cannot check the local store availability.  Thanks for choosing to shop with us and apologies for the           10:26 AM, 10th Jan                   Algaili                    inconvenience caused.           10:26 AM, 10th Jan                     hamaad ali                    Its not a way.           10:28 AM, 10th Jan                   Algaili                    We can understand your frustration here, and we are sorry for this experience.           10:31 AM, 10th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:34 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972487