Subject: Ticket Assigned - Conversation with User
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 09:56:44 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:47 PM, 09th Jan                   Bot                   Hi again!           01:47 PM, 09th Jan                     User                    My order number is 8227430296 and this morning i received an email that part of my order is canceled           01:47 PM, 09th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           01:48 PM, 09th Jan                   Algaili                    May I request you to stay on hold while checking.           01:48 PM, 09th Jan                     User                    And the refund for the cancelled item will go to My Credit in My Account.           01:49 PM, 09th Jan                     User                    But i dont have a account           01:49 PM, 09th Jan                     User                    a
 nd i checked out as a guest           01:49 PM, 09th Jan                     User                    And its really frustrating           01:49 PM, 09th Jan                     User                    that later i get an email that part of my order is cancelled           01:49 PM, 09th Jan                     User                    i wanted that item!           01:49 PM, 09th Jan                   Algaili                    We have checked the order, no item in the order record is cancelled           01:53 PM, 09th Jan                   Algaili                    And the order will be ready for collection with 2-3 working days.           01:54 PM, 09th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:56 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1970091