Subject: Ticket Assigned - Conversation with nasimuddin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 09:54:56 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nasimuddin nasimuddin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nasimuddin Bot:  Hi Nasimuddin ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626997182 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588511658            01:45 PM, 09th Jan   
                 Algaili                    Hi Nasimuddin, Thank you for contacting us. How may I help you?           01:46 PM, 09th Jan                     nasimuddin                    9626997182this is my order id           01:46 PM, 09th Jan                     nasimuddin                    Is it ready to collect???           01:46 PM, 09th Jan                     nasimuddin                             01:47 PM, 09th Jan                   Algaili                    The order will be ready for collection within 48 hrs           01:47 PM, 09th Jan                     nasimuddin                    But it should reach today           01:48 PM, 09th Jan                     nasimuddin                    As per sms           01:49 PM, 09th Jan                     nasimuddin                    Why 48hrs again           01:49 PM, 09th Jan                     nasimuddin                    Hi           01:50 PM, 09th Jan                     nasimuddin                    Are you there???    
        01:50 PM, 09th Jan                   Algaili                    The order is transit to the collection point and we can not specify the date of today for collection, if it is not collected within this time please contact us once again.           01:51 PM, 09th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1970072