Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 09:30:08 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541806526            01:22 PM, 09th Jan                     hello                             01:23 PM, 09th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           01:23 PM, 09th Jan                     hello                    This my order whai not coming           01:23 PM, 09th Jan                   Algaili                    May I request you to stay on hold while checking           01:25 PM, 09th Jan                   Algaili                    We tried contacting you on your registered mobile number (966541806526) to deliver your order however, the number was not reachable. Please confirm your contact number or share us an alternative contact number.           01:27 PM, 09th Jan                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:29 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1969985