Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 07:29:54 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 
 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:19 AM, 09th Jan                     hi                    Ok           11:19 AM, 09th Jan                     hi                    Hi           11:21 AM, 09th Jan                     hi                    Hi           11:21 AM, 09th Jan                     hi                    Hi           11:21 AM, 09th Jan                     hi                    Himhimhi           11:22 AM, 09th Jan                     hi                    Hi           11:22 AM, 09th Jan                     hi                    Hi
            11:22 AM, 09th Jan                     hi                    Hi           11:22 AM, 09th Jan                   Algaili                    Thank you for reaching us again, how we can help you           11:25 AM, 09th Jan                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:29 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1969571