Subject: Ticket Assigned - Conversation with vaishnavi upadhyaya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 06:08:45 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vaishnavi upadhyaya vaishnavi upadhyaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vaishnavi upadhyaya Bot:  Hi Vaishnavi Upadhyaya ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545654318            09:55 AM, 09th Jan                   Algaili                    Hi Vaishnavi, Thank you for contacting us. How may I help you?           09:56 AM, 09th Jan                     vaishnavi upadhyaya                    Good morning           09:56 AM, 09th Jan                     vaishnavi upadhyaya                    I have some of the items from order 6259775367 and 6258501861 to be returned.  No one collected my return from courier company           09:58 AM, 09th Jan                     vaishnavi upadhyaya                    could you let me know the status?           09:58 AM, 09th Jan                   Algaili                    May I request to be on hold while checking.           10:01 AM, 09th Jan                     vaishnavi upadhyaya                    ok           10:01 AM, 09th Jan                   Algaili                    Due to high load for online returns request, the collection for the items is taking more than the usual and the items will be collected within 7-10 working days.           10:05 AM, 09th Jan                     vaishnavi upadhyaya                    Ok thanks.           10:06 AM, 09th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:08 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1969373