Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 13:47:15 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Today m going on vacation and plz check trail mail that u informed me that ur courier staff will come to pick my stuff. Unfortunately i took a month but ur pick guy did not even call.</div>
<div dir="auto"><br></div>
<div dir="auto">Any how, upon my return i ll check what should i need to do.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 5 Jan 2021, 06:29 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Syed,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to make your return can not be redirected to the store because our system in the stores only accept return with the 14 days return policy.<br><br>Please allow us some time to work and get this issue fixed for you as we have already forwarded the issue to the courier team. We would really appreciate your patience and understanding here.<br><br>Feel free to get in touch with us for further assistance.<br><br> Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1908714