Subject: Ticket Assigned - Conversation with shilpasah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 05:03:58 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shilpasah shilpasah                    Bot:  Hi again! Bot:  Please enter your name Customer:  shilpasah Bot:  Hi Shilpasah ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545386034            08:53 AM, 07th Jan                     shilpasah                    Hello           08:55 AM, 07th Jan                   Bot                   أهلا مرة أخرى!           08:55 AM, 07th Jan                     shilpasah                    Please write in English           08:55 AM, 07th Jan                   Algaili                    Hi Shilpasah, Thank you for contacting us. How may I help you?           08:57 AM, 07th Jan                     shilpasah                    Hi           08:58 AM, 07th Jan                     shilpasah                    I hv return the product yesterday n still amount is not credit in my account           08:58 AM, 07th Jan                     shilpasah                    I hv to some product order the amount but it will not come credit amount           08:59 AM, 07th Jan                     shilpasah                    Can u check what happen           08:59 AM, 07th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           09:00 AM, 07th Jan                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:03 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964283