Subject: Ticket Assigned - Conversation with shilpa sah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 05:03:21 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shilpa sah shilpa sah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shilpa sah Bot:  Hi Shilpa Sah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627012337 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545386034            08:48 AM, 07th Jan                   Algaili                    Hi Shilpa, Thank you for contacting us. How may I help you?           08:49 AM, 07th Jan                     shilpa sah                    What I order in that one black sandal is canceled so I want to reorder that sandal size is 38           08:50 AM, 07th Jan                     shilpa sah                    Would u add on the same order no           08:50 AM, 07th Jan                     shilpa sah                    Bcoz already I paid cod charge           08:50 AM, 07th Jan                     shilpa sah                    What happen           08:51 AM, 07th Jan                     shilpa sah                    R u there?           08:51 AM, 07th Jan                   Algaili                    You mean the order ID# 9627012337           08:53 AM, 07th Jan                     shilpa sah                    Yes           08:54 AM, 07th Jan                   Algaili                    We apologise for the inconvenience caused, the item is cancelled due high demand and got of out of stock           08:56 AM, 07th Jan                     shilpa sah                    K           08:56 AM, 07th Jan                     shilpa sah                    What my question that same order I’d u hv add the same product size 38 add n delivery           08:57 AM, 07th Jan                   Algaili                    Please note you are unable to make change as order has already been processed and the amount is amended           08:59 AM, 07th Jan                     shilpa sah                    K           09:00 AM, 07th Jan                   Algaili                    Anything else I can help you with.           09:01 AM, 07th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:02 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964282