Subject: Ticket Assigned - Conversation with raihan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 02:02:39 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raihan raihan                    Bot:  Hi again! Bot:  Please enter your name Customer:  raihan Bot:  Hi Raihan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4526691813 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:48 AM, 07th Jan                   Algaili                    Hi Raihan, Thank you for contacting us. How may I help you?           05:49 AM, 07th Jan                     raihan                    Hi           05:50 AM, 07th Jan                     raihan                    I have an order for delivery           05:50 AM, 07th Jan                     raihan                    4526691813           05:51 AM, 07th Jan                   Algaili                    May I request you to be on hold while checking           05:51 AM, 07th Jan                     raihan                    Yesterday the delivery man called me to send him location threw Whatsapp           05:51 AM, 07th Jan                     raihan                    I send him location,  but after that he didn’t came and put my order Status "customer not responding "           05:52 AM, 07th Jan                     raihan                             05:53 AM, 07th Jan                     raihan                             05:54 AM, 07th Jan                   Algaili                    An extra attempt to deliver the order will be done so we request you to follow up.           05:55 AM, 07th Jan                     raihan                             05:55 AM, 07th Jan                     raihan                    Follow up with whom?           05:55 AM, 07th Jan                     raihan                    !!!           05:56 AM, 07th Jan                     raihan                    Are we connected??           05:57 AM, 07th Jan                   Algaili                    Our courier  team will ensure three attempt to deliver the order in three consecutive days and they will contact you soon to arrange the delivery           05:59 AM, 07th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:02 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964173