Subject: Ticket Assigned - Conversation with tabeeta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 08:14:02 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tabeeta tabeeta                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tabeeta Bot:  Hi Tabeeta ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626867400 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544203110            11:54 AM, 06th Jan                     tabeeta                    Ok           11:54 AM, 06th Jan                     tabeeta                    Hello           11:55 AM, 06th Jan                   Bot                   أهلا مرة أخرى!           11:55 AM, 06th Jan                     tabeeta                    Hi           11:55 AM, 06th Jan                   Algaili                    Hi Tabeeta, Thank you for contacting us. How may I help you?           11:55 AM, 06th Jan                     tabeeta                    I want to change a size for the item I placed just now           11:55 AM, 06th Jan                     tabeeta                    I accidentally clicked on wrong size           11:55 AM, 06th Jan                     tabeeta                    Only one item has wrong size           11:56 AM, 06th Jan                     tabeeta                    Can u please change it           11:56 AM, 06th Jan                     tabeeta                    Hello           11:57 AM, 06th Jan                     tabeeta                    https://www.maxfashion.com/ae/en/p/162883926?utm_source=hybris&utm_medium=email&utm_campaign=order_confirmation_AE_en           11:59 AM, 06th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           11:59 AM, 06th Jan                     tabeeta                    9626867400           11:59 AM, 06th Jan                   Algaili                    The order still not processed but you are only able to make change through partial cancellation           12:03 PM, 06th Jan                     tabeeta                    I want to change size           12:04 PM, 06th Jan                   Algaili                    Sorry you can able to amend the order after payment has been done you can either cancel the order partially or return the items after receiving the order.           12:08 PM, 06th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:13 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961200