Subject: Ticket Assigned - Conversation with mercy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 08:12:41 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mercy mercy                    Bot:  Hi again! Bot:  Please enter your name Customer:  mercy Bot:  Hi Mercy ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625347764 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:01 PM, 06th Jan                     mercy                    Waiting           12:03 PM, 06th Jan                   Algaili                    Hi Mercy, Thank you for cont
 acting us. How may I help you?           12:05 PM, 06th Jan                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:12 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961197