Subject: Ticket Assigned - Conversation with hesham
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 07:36:41 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hesham hesham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my  order number is 9612090616 Bot:  Please enter your name Customer:  hesham Bot:  Hi Hesham ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9612090616 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /sta
 rtOver            11:27 AM, 06th Jan                     hesham                    Ok           11:28 AM, 06th Jan                     hesham                    I want to cancel my order because it was ordered by accident           11:28 AM, 06th Jan                   Algaili                    Hi Hesham, Thank you for contacting us. How may I help you?           11:31 AM, 06th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           11:33 AM, 06th Jan                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:36 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961078